Frequently Asked Questions
ORDERS
Can I change my order once it has been placed?
We process orders quickly to get them to you as fast as possibly. Unfortunately, we cannot make changes or cancellations once the order has been placed. Please double check your order before completing the purchase. If you have any questions please email us at hello@lauroswim.com.
Can I cancel my order?
We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.
What should I do if I have an issue with my order?
If there's an issue with your order, such as an incorrect, faulty or missing item, please contact us immediately at hello@lauroswim.com. We'll do our best to resolve the issue as quickly as possible.
How do I know what size to order?
To determine your size, we recommend referring to our Size Guide. If you’re between sizes, we suggest sizing up for a more comfortable fit. If you're still unsure, feel free to reach out to us at hello@lauroswim.com.
How do I care for my swimwear?
To ensure your swimwear stays in perfect condition, please follow the care instructions on each product page.
RETURNS & EXCHANGES
Can I return or exchange my swimwear?
Yes, we offer a 14 day return policy on full priced items for store credit only. If you need to exchange the size, we are happy to assist you just email us at hello@lauroswim.com.
Please refer to our Return Policy page for more details.
How do I make a return?
To make a return please email us at hello@lauroswim.com and carefully follow the instructions set out in our Return Policy.
SHIPPING
Do you ship internationally?
Yes, we do! If you have any questions about international orders, feel free to contact our support team.
How long does shipping take?
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Can I change my shipping address after placing an order?
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